AraSync vs. Procentive — EHR & Billing for Minnesota Agencies
Procentive (now part of Ensora Health) is a Minnesota-grown behavioral health EHR with deep billing roots. Here's an honest look at how the two compare for agencies running ARMHS, 245D, PCA, and Adult Day Services — especially where EVV is now mandatory.
TL;DR
Procentive is a well-established Minnesota behavioral health EHR known for strong outpatient billing and revenue-cycle management. Its gaps show up for agencies that also run EVV-driven services: EVV is not natively built in, the interface is older, and there's no real-time AI compliance checking. AraSync was built by a working Minnesota HCBS agency with native EVV, AI-assisted documentation, and integrated X12 billing in one platform — at a flat per-agency price that doesn't climb with your provider count.
At-a-Glance Comparison
| Feature | AraSync | Procentive |
|---|---|---|
| EHR / Clinical Documentation | ✅ Full | ✅ Full (behavioral health focus) |
| Integrated Billing (X12 837P) | ✅ Built-in, automated | ✅ Strong — billing is a core strength |
| Native EVV | ✅ GPS, offline, iOS/Android | ❌ Not native — requires a separate EVV system |
| AI-Assisted Documentation | ✅ Real-time compliance + note assistance | ❌ Not available |
| AI Billing Anomaly Detection | ✅ Yes | ❌ No |
| Real-Time Compliance Dashboard | ✅ Yes | ⚠️ Reporting-based, not real-time |
| Adult Day Services (ADS) | ✅ Attendance, transport, billing | ⚠️ Limited — outpatient BH focus |
| 245D / PCA / Home Care Workflows | ✅ Built in | ⚠️ Primarily outpatient mental health |
| Modern Interface / UX | ✅ Rebuilt for 2026 | ⚠️ Long-standing, dated in places |
| Minnesota ARMHS / MHCP / MN-ITS | ✅ Built in from day one | ✅ Strong MN compliance heritage |
| Pricing Model | ✅ Per-agency flat rate | ⚠️ Quote-based / per-provider |
| Month-to-Month | ✅ Yes | ⚠️ Varies — contact vendor |
| Implementation Time | 2–4 weeks | ⚠️ Varies by configuration |
Procentive details reflect its publicly described product focus; pricing and contract terms vary — confirm directly with the vendor.
Detailed Comparison
Where Procentive Is Strong
Procentive earned its Minnesota reputation on billing and revenue-cycle management for outpatient behavioral health. If your agency is a pure outpatient mental health or CMHC operation with no EVV-driven services, Procentive's billing depth and long MHCP/MN-ITS heritage are genuine strengths, and we'll say so plainly.
AraSync matches that billing capability — automated X12 837P generation, MN-ITS and Availity routing, denial management — and then extends it across the rest of the agency.
EVV — The Biggest Difference
Procentive does not include native Electronic Visit Verification. For agencies running PCA, 245D waivered services, or any EVV-required program, that means standing up and reconciling a separate EVV system — exactly the fragmented, two-system workflow Minnesota's mandate (enforced since September 2024) makes painful.
AraSync builds EVV directly into the platform: GPS check-in/out, offline capture, e-signatures, and automatic flow into billing with no re-entry. One login, one record, one reconciliation. For multi-program agencies, this is usually the deciding factor.
AI-Assisted Compliance
Procentive relies on staff knowledge and after-the-fact reporting to catch documentation gaps. Problems surface during audits or claim denials — after the work is done.
AraSync runs a real-time rule engine against Minnesota DHS requirements (ARMHS, 245D, PCA, home health) before the clinician signs, flagging missing elements and suggesting assessment language. Staff sign a compliant note the first time, so rework and denials drop.
Program Breadth
Procentive centers on outpatient behavioral health. Agencies that also run Adult Day Services, PCA, or 245D waivered programs often find themselves stretching an outpatient tool to fit very different workflows.
AraSync was built for the multi-program Minnesota agency from day one — ARMHS, 245D, PCA, home health, and Adult Day Services (attendance, transportation legs, and S5100/S5102/T2003 billing) live in a single system.
Pricing
Procentive is generally quote-based and scales with providers/modules — confirm terms directly with the vendor.
AraSync uses flat per-agency pricing: Starter at $299/mo (up to 25 users) and Professional at $499/mo (up to 100 users, full EVV + billing + AI). Month-to-month, no per-seat creep.
Who Each Is Best For
AraSync Is Best For
- ✓ Multi-program MN agencies (ARMHS + PCA + 245D + ADS)
- ✓ Any agency running EVV-required services
- ✓ Agencies tired of reconciling separate EVV and billing systems
- ✓ Teams that want compliance caught before signature, not at audit
- ✓ Agencies preparing for the July 2026 EVV threshold
Procentive Is Best For
- → Pure outpatient mental health / CMHC operations
- → Agencies with no EVV-driven services
- → Teams that prioritize billing depth and are happy with their EVV setup
What Switching Looks Like
Agencies typically move from Procentive to AraSync in 2–4 weeks:
- Week 1: Account setup, staff provisioning, program types and payer configuration
- Week 2: Data migration — client records, active authorizations, open care plans
- Week 3: Staff training (included free on all plans) and EVV rollout
- Week 4: Go-live with optional 30-day parallel run
We handle migration support as part of onboarding. No agency has gone live without their historical records in place.
AraSync vs. Procentive — Common Questions
Is AraSync a replacement for Procentive?
For most Minnesota agencies, yes. AraSync covers the EHR and billing Procentive provides — including X12 837P and MN-ITS submission — and adds native EVV, AI-assisted documentation, and broader program support across ARMHS, 245D, PCA, and Adult Day Services.
Does AraSync match Procentive on billing?
Yes. Automated claim generation, MN-ITS and Availity routing, denial management, and payment posting are built in. The difference is that AraSync's billing is fed directly by integrated EVV and documentation, which reduces the errors that cause denials.
What about EVV?
This is the biggest gap. Procentive does not include native EVV, so agencies running PCA or waivered services must run and reconcile a separate EVV system. AraSync includes native EVV that flows straight into billing.
Can I migrate my data from Procentive?
Yes. Our onboarding team assists with migrating client records, authorizations, and care plans so staff keep access to historical data through the transition.
Is Procentive still a good option for some agencies?
For pure outpatient behavioral health practices with no EVV-driven services and a billing setup they're happy with, Procentive remains a capable, MN-experienced tool. AraSync's advantage grows with program complexity and EVV requirements.
How does pricing compare?
AraSync is flat per agency ($299 or $499/mo), not per-provider. Procentive pricing is typically quote-based — request a side-by-side comparison for your agency size.
See AraSync Side by Side
Book a free 30-minute demo tailored to your program types. We'll walk through ARMHS documentation, EVV, and billing — no pressure, no commitment.
Request a Demo